All fees are due at the time of pick up of your pet. Cash, checks, VISA, MasterCard, or Discover cards are accepted. A $20.00 service charge will be applied for all returned checks.
Health Maintenance Policy
Please make sure you make our staff aware of any allergies and/or medical or health issues when you drop your pet off.
If a medical issue arises while your pet is in our care, we will take the following steps:
We will contact the owner / emergency contact you provided.
In emergency situations, we will transport your pet to your Veterinary practice if they are LOCAL and within their business hours.
In non emergency type situations, you will need to arrange transportation of your pet to your Veterinary practice.
All incurred Veterinary fees are the responsibility of the owner, including a transportation fee of $25 if we have to transport your pet.
We are an all-inclusive lodging facility with a climate controlled environment. We feature private indoor cabins to allow your pet to have their own food, bedding, toys and special treats.
Supervised cage free play with no mid-day naps. We use canine enrichment activities to ensure your dog is both mentally and physically stimulated while at play.
